3 ms·

Imgix is unbelievable. The filters are useful, the support is great but above all the prices are excellent.

sitepodmatt 9y ago
Imgix is okay, support is terrible, and status page can stay green for 15minute when they are down (eg recent fastly issue). We stuck with them when image processing was slow due to capacity which the CEO eventually publically apologised for, but in new projects we will probably avoid them.
- _Codemonkeyism 9y ago
  With support I've meant the answers I got from technical support and the timing with issues. Yes the 15min made me angry too, as I needed to read about the Fastly fail on HN instead of the Imgix status page. What would you use in your next project?
  - sitepodmatt 9y ago
    We used imgix on last project as a last line of defense against unoptimized images due to the timing constraints of the project. However on greenfield, we would build the image optimization into the build process (could be as simple as few imagemagick commands), and the save pipeline for CMS'ish part (content blocks, adding products etc..) and then just use a dumb CDN. Imgix really annoyed me as they didnt bother replying about the status page fiasco, this is after we gave them a free-pass with their capacity planning which made us look like idiots recommending them (i.e images loading super slow). Not again, bad ethics.
    - _Codemonkeyism 9y ago
      Ah been there with the imagemagick in several companies, would never go that way again.
- corobo 9y ago
  Wait people get annoyed at 15 minutes now? I honestly read your comment as if it was 15 hours at first and agreed but come on, 15 minutes is nothing unless you're paying for a five nines SLA.
  - sitepodmatt 9y ago
    No, if you've been down for 15minutes, your clients are concerned and your providers status page is still green that's a shit show. Its not the downtime, its the lack of communication or acknowledgement. Please dont start a SaaS business. FYI also clients get annoyed, eyeballs go elsewhere, and money gets lost on a lot less than 15m.
    - corobo 9y ago
      Mate if their status page isn't saying anything and you're losing money pick up the damn phone rather than mashing F5 on a webpage. "Please don't start a SaaS business" I was asking a question that just needed a quick answer to change my mind but you went with an insulting topping so that you could look smart. Classy.
Veratyr 9y ago
The prices are excellent if you have a small number of images read/processed many times over a month. If you have a large number of images touched only a few times a month, it's horrendously expensive. For example I can thumbnail ~7M images in ~2 days on my dedicated machine (40/s) which costs me $60/mo to colocate. $60/mo gets me a paltry 20k images from Imgix (though admittedly I can process them multiple times for the same price, I don't need to).
- _Codemonkeyism 9y ago
  Out of curiosity, what CDN does deliver 7M for $60/mo with sourcing from your colocated server? For me Imgix is primarily a cheap CDN with the benefit of unlimited sizes of each image depending on the device.
  - Veratyr 9y ago
    The $60 above doesn't include bandwidth from either my transit provider or Imgix, you can purchase a CDN separately. Imgix is 8c/GB which is certainly competitive but by no means unique. CloudFront is only $0.005 more expensive on the higest tier and gets as low as $0.02 on the lowsest. A cheaper CDN like CDN77 starts at $0.049/GB and goes as low as $0.007/GB.
    - boundlessdreamz 9y ago
      Cloudfront charges for requests and it can often be the biggest component of your bill. CDN77 performance in terms of latency is not that great. If you are looking for a cheap CDN with good performance, buy edgecast from a reseller. The only problem with edgecast is that they charge a really high fee for SSL support for custom domains
  - tdviking21 9y ago
    Disclosure, I am from imgix. If you start to exceed $500/month we can offer discounts and certainly when you are looking at millions of images then a flat rate at a lower level makes a lot more sense. 30 million unique images certainly should not be $90,000, that would be outrageous.

Imgix is okay, support is terrible, and status page can stay green for 15minute when they are down (eg recent fastly issue). We stuck with them when image processing was slow due to capacity which the CEO eventually publically apologised for, but in new projects we will probably avoid them.

_Codemonkeyism 9y ago
With support I've meant the answers I got from technical support and the timing with issues. Yes the 15min made me angry too, as I needed to read about the Fastly fail on HN instead of the Imgix status page. What would you use in your next project?
- sitepodmatt 9y ago
  We used imgix on last project as a last line of defense against unoptimized images due to the timing constraints of the project. However on greenfield, we would build the image optimization into the build process (could be as simple as few imagemagick commands), and the save pipeline for CMS'ish part (content blocks, adding products etc..) and then just use a dumb CDN. Imgix really annoyed me as they didnt bother replying about the status page fiasco, this is after we gave them a free-pass with their capacity planning which made us look like idiots recommending them (i.e images loading super slow). Not again, bad ethics.
  - _Codemonkeyism 9y ago
    Ah been there with the imagemagick in several companies, would never go that way again.
corobo 9y ago
Wait people get annoyed at 15 minutes now? I honestly read your comment as if it was 15 hours at first and agreed but come on, 15 minutes is nothing unless you're paying for a five nines SLA.
- sitepodmatt 9y ago
  No, if you've been down for 15minutes, your clients are concerned and your providers status page is still green that's a shit show. Its not the downtime, its the lack of communication or acknowledgement. Please dont start a SaaS business. FYI also clients get annoyed, eyeballs go elsewhere, and money gets lost on a lot less than 15m.
  - corobo 9y ago
    Mate if their status page isn't saying anything and you're losing money pick up the damn phone rather than mashing F5 on a webpage. "Please don't start a SaaS business" I was asking a question that just needed a quick answer to change my mind but you went with an insulting topping so that you could look smart. Classy.

Veratyr 9y ago

The prices are excellent if you have a small number of images read/processed many times over a month. If you have a large number of images touched only a few times a month, it's horrendously expensive. For example I can thumbnail ~7M images in ~2 days on my dedicated machine (40/s) which costs me $60/mo to colocate. $60/mo gets me a paltry 20k images from Imgix (though admittedly I can process them multiple times for the same price, I don't need to).

_Codemonkeyism 9y ago
Out of curiosity, what CDN does deliver 7M for $60/mo with sourcing from your colocated server? For me Imgix is primarily a cheap CDN with the benefit of unlimited sizes of each image depending on the device.
- Veratyr 9y ago
  The $60 above doesn't include bandwidth from either my transit provider or Imgix, you can purchase a CDN separately. Imgix is 8c/GB which is certainly competitive but by no means unique. CloudFront is only $0.005 more expensive on the higest tier and gets as low as $0.02 on the lowsest. A cheaper CDN like CDN77 starts at $0.049/GB and goes as low as $0.007/GB.
  - boundlessdreamz 9y ago
    Cloudfront charges for requests and it can often be the biggest component of your bill. CDN77 performance in terms of latency is not that great. If you are looking for a cheap CDN with good performance, buy edgecast from a reseller. The only problem with edgecast is that they charge a really high fee for SSL support for custom domains
- tdviking21 9y ago
  Disclosure, I am from imgix. If you start to exceed $500/month we can offer discounts and certainly when you are looking at millions of images then a flat rate at a lower level makes a lot more sense. 30 million unique images certainly should not be $90,000, that would be outrageous.