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Ok my apologies for the assumption then. But then I'm confused, is the complaint that for the 0.001% of passengers, they should get higher cash compensation?
by dmoy 9y ago
Ok my apologies for the assumption then.
But then I'm confused, is the complaint that for the 0.001% of passengers, they should get higher cash compensation? Because the other 99.999% of passengers either board without issue or take vouchers.
- mikeash 9y agoMy complaint is that the airlines are too quick to bump people involuntarily and too quick to complain about overbooking. The "problem of oversold flights" (as the article puts it) is trivially solved without involuntary bumping. They just don't want to. This article paints involuntary bumping as some terrible thing the airlines are saddled with, and this new approach offers a way to finally get past it. Which just isn't the case at all.
- dmoy 9y agoYea I agree with you on both points there. I wish there were no overbooking. I wonder how Southwest's recent stance (they won't overbook) will affect their business...