>"This week, United Airlines Inc. is quietly unveiling a new technology platform that it will use to manage the problem of oversold flights—and, in the same bre

>"This week, United Airlines Inc. is quietly unveiling a new technology platform that it will use to manage the problem of oversold flights—and, in the same breath, turn them into a profit opportunity." Not fix the problem but "manage" it. Imagine telling your boss you've decided to manage a problem instead of fixing the root cause. >"With the help of its new Flex-Schedule Program, the airline is piloting a way to buck the trend of involuntary bumping—the term for kicking passengers off oversold flights—without necessarily offering four-figure payouts to passengers at the gate, or curbing their practice of overselling inventory." Rather than fix a problem that they themselves are responsible for they are instead going to treat it as a "revenue stream"? Why is this even legal? If you experienced this at a car dealer, a restaurant or a hotel you would never do business with them again. Is there any other industry that knowingly engages in selling the exact same item to two different people only to cause stress to one of those two people? They are still bumping you, they just aren't doing it at the last minute. Vote with your wallet and avoid this airline altogether.