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I told this story in the recent Amazon recommendations discussion, but I bought a pair of speaker stands from them and before it was even delivered they sent me
by wlesieutre 9y ago
I told this story in the recent Amazon recommendations discussion, but I bought a pair of speaker stands from them and before it was even delivered they sent me an email saying "HEY BASED ON YOUR BROWSING HISTORY MAYBE YOU'D LIKE THESE OTHER 10 SPEAKER STANDS!"
- jon_richards 9y agoI've heard the argument that this prevents buyer's remorse. Not sure if it has any merit.
- differonzi 9y agoWhat are the (general) financial consequences of buyer's remorse?
- njarboe 9y agoFor Amazon with a generous return policy, when a person has buyer's remorse, they can return the item. Lost sale.
- CodeCube 9y agowait, wouldn't this cause buyer's remorse? like, if I just finally decided to buy some product ... being bombarded with all the other options suddenly makes me rethink my purchase decision, "oh but what if this other one is more gooder!?!?!"
- sogen 9y agoExactly my thoughts, you might see there something with better/more reviews.
- jon_richards 9y agoI think the argument is cognitive dissonance and confirmation bias generally function to make you more happy with the one you bought already when presented with other alternatives.
- chongli 9y agoI thought that cognitive dissonance was the buyer's remorse. I've experienced that a few times in my life. Now I've got no qualms about immediately taking stuff back.