It's a great explanation of the need for this app, and how zavulon fixed a problem. But organizations change how they work with customers/the public all the ti

It's a great explanation of the need for this app, and how zavulon fixed a problem. But organizations change how they work with customers/the public all the time, and I couldn't help but say Waaah. Things change; tell us about the alternatives you tried to move around this obstacle.