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Yep, you usually know your clients enough though to know if they are completely toxic ass hats or someone you can build a sincere partnership with. Bureaucracy
by jaimex2 9y ago
Yep, you usually know your clients enough though to know if they are completely toxic ass hats or someone you can build a sincere partnership with.
Bureaucracy works wonders for ass hats, give them a vague, inconclusive report with worthless action points instead of an apology.
- bshimmin 9y agoAbsolutely. A decent client who sees you as a key partner in the success of whatever they want doing is absolutely worth apologising to - and they will apologise to you too if they get things wrong. A monster of a client will never apologise to you, and you should never apologise to them. And once whatever it is you're trying to do for them is done, walk away (after having done the usual "Hassle of dealing with this client" vs. "How much of the mortgage it will pay off" dance, of course).