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That UI looks much more usable than the chatbot itself. As a user I would probably prefer to traverse the tree and see multiple options at the same time than to
by mbel 9y ago
That UI looks much more usable than the chatbot itself. As a user I would probably prefer to traverse the tree and see multiple options at the same time than to pretend I'm having a chat.
- konradkpl 9y agoSounds like a normal FAQ list with nested items, I think bots will achieve better customer service ;)