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Though, having human judgment manage the approval is another form of organizational immaturity.. When the decision is in the domain of the actor, you should ma
by codemac 9y ago
Though, having human judgment manage the approval is another form of organizational immaturity..
When the decision is in the domain of the actor, you should make it your organization's goal that though computers, policy documents, or documentation process that they can try to make the decision without outside human intervention. Outside of very unusual requests, escalation up management or other stakeholders shouldn't even be required.
Places where I've seen pushback on actually documenting these choices have usually fallen into one of two camps:
- too much approval required for just about anything, to document it is to admit they have a problem and would take a long long time (hint: this is a lot of engineering groups).
- making the policies public would be embarrassing to management in some form (prejudice, illogical, half-baked, etc).
Both of these are "fish rots from the head first" type of problems, and unfortunately I haven't seen good ways for people down the ladder to fix them.