The problem with any community forum support is that without representatives from the company constantly on there, a question might: - go unanswered - get ans

The problem with any community forum support is that without representatives from the company constantly on there, a question might: - go unanswered - get answered by the community with "here is how you do it," without the "here is why" part. - the question can't be answered by the community and all you see are messages along the lines of "same issue here." Rarely do I see the "here is how you do it and here is why" answer I am looking for.