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Occasionally someone has a good experience with Google support, usually but not always involving one of their latest products when it's still a big corporate fo
by Lazare 9y ago
Occasionally someone has a good experience with Google support, usually but not always involving one of their latest products when it's still a big corporate focus.
But so far, those good experiences always seem to be rare exceptions. The median customer service experience with google seems to be extremely negative.
If google collected (I don't think they do?) and then published NPS scores for their major customer-facing products, would any of them have positive scores? :)