2 ms·
I had a similar experience. My wife was hospitalized for several months when her liver failed and she got a transplant. I have no complaints about any of the ca
by DougWebb 9y ago
I had a similar experience. My wife was hospitalized for several months when her liver failed and she got a transplant. I have no complaints about any of the care she received; everyone did their jobs very well except for the billing department. Overall the total cost was around $1.5 million, and my insurance company did a fantastic job weeding out all of the duplicate and invalid claims. Their numbers for amounts claimed, allowed, paid to the providers, owed by us (deductible, co-ins), paid to us to cover out-of-pocket expenses that exceeded our annual max, etc always added up. But when the hospital tried to bill us, the numbers didn't work. Their "itemized" bill included claims that were rejected, claims that were paid by insurance, was missing claims that went through the insurance, and had some things that didn't match up to insurance claims at all. Every month they'd resend the bill, and it'd have different items on it with a different total amount. We had money from the insurance company to use to pay for what we owed the hospital, but we refused to pay it until the hospital could produce a bill that matched what the insurance company said we owed. They never did. (I'm not sure what happened; my wife and I were separated before all of this, and the bills always went to her. I think they just stopped sending the bill.)