Hmmm ... at $dayjob-1, I watched one of the major Indian IT houses take over a large US companies infrastructure in the interests of cost savings. Driven in la

Hmmm ... at $dayjob-1, I watched one of the major Indian IT houses take over a large US companies infrastructure in the interests of cost savings. Driven in large part by your standard gaggle of very expensive (and often clueless) big name consulting firms. The net result is that this former customer took a system that worked well, and replaced it with a system that doesn't. Add in frequent outages, "core team" changes on the IT side, and on the customer side (they fired all their internal developers and most of their support) ... ... This would make for a compelling "do not try this at home, kids" type case study. Somewhere in there, the expensive consultants made some other egregiously bad statements to the customer, resulting in a disastrous policy with regard to their core analytics. I give them another 2 years before they reverse course and fire the IT firm and the consultants. From my personal experience, the money you "save" is rarely worth the headaches associated with this. Call it a Pyrrhic victory. It looks like you are saving money. You really aren't. This said, and going back to the OPs point, this change was inevitable. Automation is going to wipe out low level jobs in this space, and the most at risk are those whom have not adapted. The Indian IT firms have not adapted.