I've never intentionally trolled in 25 years on the internet so apologies again. I just know that I fight and deflect for the technical side, listen to their i

I've never intentionally trolled in 25 years on the internet so apologies again. I just know that I fight and deflect for the technical side, listen to their issues and do my best to let them do their jobs, while also have have to liaise with completely and utterly technically illiterate people, marketing especially. As a manager you are also managed. This is in the UK however, which is still relatively in its infancy in this regard.