Seconded. I have yet to have any problems with my Baratza grinder (which I've certainly had for more than two years) but if I do I've heard time and time again

Seconded. I have yet to have any problems with my Baratza grinder (which I've certainly had for more than two years) but if I do I've heard time and time again about their excellent support. Also completely unassociated with them in any way.