3 ms·
FTA and in addition to venning's comment: "In November I began traveling extensively in support of Tech Solidarity, an attempt to mobilize tech workers after th
by prawn 9y ago
FTA and in addition to venning's comment: "In November I began traveling extensively in support of Tech Solidarity, an attempt to mobilize tech workers after the US election. All the travel meant I sometimes ignored support emails for weeks at a time."
- shubhamjain 9y agoI do sympathise with valid reason to not be able to respond. However, I think a minimum level communication should maintained in any kind of service. In this case, I don't think I would have been unhappy even with an autoresponder, but no response feels despairing.
- prawn 9y agoI agree, though I do sympathise with any fellow smallfry operator who hasn't set that up, or feels like it's impersonal so avoids it. Reminds me of the idea that you'll often avoid an email for a while because you want to respond perfectly. For you, that email is critical. Meanwhile, in the absence of a response, the sender assumes the email is completely ignored and meaningless to the recipient. My unread count is generally 350-500, so I'm very guilty of that.