They might be an edge case but in that case the problem is that the client crashes without any explanation. If it had displayed an error like "Sorry, the Google

They might be an edge case but in that case the problem is that the client crashes without any explanation. If it had displayed an error like "Sorry, the Google Drive client does not currently more than 700,000 files - you may use the web client instead" and exit, that would have saved a lot troubles to this user. Also why can't the support tell him that directly, instead of the endless vague explanations.