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I won't use any Google product for anything serious because of the complete and utter lack of support. It is virtually impossible to get a human to look at some
by rbritton 9y ago
I won't use any Google product for anything serious because of the complete and utter lack of support. It is virtually impossible to get a human to look at something, even when the process outlined is human-based rather than automated.
1. About 4 years ago, I tried to move a business on Google Maps. It took 10 months and contacting AdWords support to get it done.
2. This year I've been trying to get an API quota increase for my employer. At 3+ months the request has still gone unanswered. Thankfully we don't depend on that for any revenue-generating function.
- unityByFreedom 9y agoLooked like there was a lot of support given in this case. Just no solution yet. I wouldn't infer lack of support from this, particularly since the user can still access Drive from the browser.