2 ms·

edit: disregard.

• logicallee 9y ago
  It sounds like they attached a document to an email, and as it is over a certain size Gmail includes it as a GDrive link instead of a typical email attachment. The recipient (support) confirmed they were able to view it. It's just a funny aside, and did not impact their case.
• saurik 9y ago
  In addition to how I am pretty sure you can always use the web interface for Drive to upload files (as is the case with Dropbox, at least; remember that the issue here is with the sync client), the person has multiple computers: Google Drive initially wasn't working on one of them... and then it stopped on the other.
• joatmon-snoo 9y ago
  No, the issue is that the customer cannot use the local Google Drive client. It's right there in the opening: "Google Drive started crashing regularly on PC". Gmail's default behavior, as anyone who's used it is familiar with, is to automatically upload attachments in excess of a specific filesize to the user's Google Drive account. The user has no control over this.