I think this is a matter of perspective. My response was to someone who, in my assessment of what they'd listed, had more of that work to put in. Note they were

I think this is a matter of perspective. My response was to someone who, in my assessment of what they'd listed, had more of that work to put in. Note they were also talking of using email as a file transfer protocol, which you may not be doing. Also your years of operation may (as with my 17 years of spamless service) have built a very positive reputation for domains and addresses.