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I had two experiences getting locked out of accounts. First was an old pre-Atlassian BitBucket one that just broke due to shenanigans with Atliassian accounts
by FRex 9y ago
I had two experiences getting locked out of accounts.
First was an old pre-Atlassian BitBucket one that just broke due to shenanigans with Atliassian accounts integration or SOMETHING. But big props to them. I complain and I get it fixed super quick. Just how it should be. Solid 4 out of 5 (5 is for guys who managed to not lock my account due to weird mergers, I'm even OK with the weird "don't use FRex, form now on login with your email: smtsmt@gmail.com" I get on attempting 'FRex' + password).
Second is Twitter. FUCK THEM so hard. Excuse my French but I have no other words for how idiotic this situation is, it'd make a saint mad.
I make an Twitter account using my secondary/side gmail account that has been phone verified and 2FA using Google Auth for Andoird, verified my Twitter account by clicking link in the email they sent there, connect it to my YouTube account that has been phone verified, send out the welcoming tweet they propose (something like "Hello Twitter!", I think it was just a button press or a combo box to pick from but I might be wrong now) and I get banned for (exact wording may vary) 'suspicious/possibly automated activity' (mhmm... these huge botnets of phone verified 2FA gmail and YT accounts operating out of EU ips... good job catching me Twitter).
I could of course act like a good peon and provide them a phone number and be graciously allowed by the Twitter Heavenly Emperors to use my 10 minutes old account. I write to their support via some super idiotically hidden panel of theirs on twitter while still in my 'locked' account and.. I get an automated (!) email to my gmail (!!) telling me in steps how to just fuck off and enter my phone number (!!!) and to ask for help if I don't have it unlocked after providing a phone number and waiting a few minutes ('fucktastic' was the word of the day that day, seriously, that made my day). I wrote another one, telling them to shove it (in kinder words and with zero profanity but firmly making it clear I'd not provide my number on account I did literally nothing on and want to use for YouTube connectivity to a verified channel and created on a 2FA and phone verified gmail account I verified by clicking the link in the email) and got another bot email and no reply since then (about a month ago). Total human replies: 0. Bot replies: 3+ (see below). And I'm the one running an automated operation in here.
And the cherry on top: I still get trending political BS tweets (because that's what trending where I live every week) sent to my social tab in gmail and can't disable it since my account is locked and throws me to 'provide a number' screen that only has 'help' (blabbering about how I must be the one in the wrong here but if I provide a phone number..) and 'log out' available. Good fucking riddance. I truly dodged a bullet by using my alternate gmail!
And all this on a service that has users that are outright bots, Nazis, terrorists (ISIS itself), hacktivists (you can argue some of it is a positive force for change or securing up but it's still highly illegal and often done just for lulz) and the like.
Of course I'm not going to give in to this BS. I can sort of understand Google/YouTube with their stuff and it actually helped me once by requiring SMS verification when my kinda weak old password got cracked/guessed but what Twitter did is downright dumb extortion ("gib phon number! gib, gib, don't write support requests! 1st gib!") or them being idiots (what did I do that's suspicious exactly.. make a Twitter account in 2017?) and grossly neglecting their users (0 human reply, ever). Twitter fortunately would just be a nice-to-have for my side hobby of YTing and I have the privilege of saying "fuck no" to them for this and shitting on them on every occasion but if this was my mail gmail it'd do me in for weeks before I recovered all of my stuff.
There are horror stories on YT too, see Millbee (let's plays) or I Hate Everything a.k.a. IHE(critique/shitposting), banned overnight (Millbee for a nip snip in an anime game despite all the nudity, GONE SEXUAL and borderline CP on YT going unpunished and IHE for 'community guidelines' for a video of smashing a film DVD that was later hand judged as not in violation), both returned after a social shitstorm but with no apology, explanation, nothing. I bet if I was a high up in some company and had a company account tweet what BS I went through it'd all suddenly be fixed in a jiffy with no need for my phone number. But what are internet and real life rank and file tech nobodies supposed to do..?