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I'm sorry for what you have to deal with, and I think as an industry we have definitely not thought through on the 2FA-over-phone system. But I feel like askin
by analyst74 9y ago
I'm sorry for what you have to deal with, and I think as an industry we have definitely not thought through on the 2FA-over-phone system.
But I feel like asking for a notorized letter confirming you are actually "you" is quite reasonable. Otherwise it'll be all too easy for malicious social engineering.
- Macha 9y agoWhat's the consequence of him being impersonated here though? Some fraudster pays his bill and gets nothing out of it?
- eridius 9y agoSome fraudster shutting down an account that should actually be kept running, owned by someone who is merely very lax about paying bills.
- CaptSpify 9y agoIf you aren't paying your bills, then you shouldn't be surprised that it gets shut down.
- leereeves 9y agoWho downvoted you for saying one shouldn't be surprised when an account gets shut down after not paying for 3 years? On that note: why hasn't the account been shut down for nonpayment?
- threatofrain 9y agoMaybe the debt needs to be groomed on paper before it's sold.
- jimrandomh 9y agoPresumably because that only happens when it crosses a threshold dollar amount, and $0.80/month isn't enough to get it over that threshold. (That price is too small for there to be a running instance; it's most likely for storage belonging to an instance that was shut down, such as a 16GB EBS snapshot. It is reasonable that Amazon would be very careful about deleting that.)
- tinus_hn 9y agoPlease don't complain about downvotes
- komali2 9y agoThe idea being that it wasn't Amazon that shut it down, but the fraudster.
- CaptSpify 9y agoI guess I fail to see the importance of difference. Legal reasons?
- komali2 9y agoAmazon is responsible for making a reasonable effort to prevent anyone unauthorized from doing anything to an account. Swap "shut down" with "read personal information tied to account" or "upload a heinous webpage to the AWS server," whatever. This is not one of those "by any means, achieve the ends" type scenarios.
- eridius 9y agoThat's not particularly relevant to the question of whether a fraudster should be able to shut down your account simply by offering to pay the current bill.
- garethadams 9y ago> let me pay the bill and shut the account down The account gets shut down
- jlarocco 9y agoWouldn't the consequence be that a fraudster gets complete access to the account and starts doing nefarious stuff?
- acdx 9y agoSomeone gains unauthorized access to their data stored in AWS.
- xkcd-sucks 9y agoThe Amazon support employee gets fired during some internal audit for policy noncompliance?