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And a similar thing has happened to me with Microsoft. I needed to get to my OneDrive. I go to log in, and it says invalid password. I go to reset the passwo
by legohead 9y ago
And a similar thing has happened to me with Microsoft. I needed to get to my OneDrive. I go to log in, and it says invalid password. I go to reset the password, and it never sends me an email. I go through the alternate-email update process, answer the security questions, and it doesn't believe I am who I am.
When I try to get access to real support (a person), it makes me login. Back to problem #1.
Also, I should note that the email on record is real and works. The only thing I can think of is I named it microsoft@mydomain, and they don't like the word microsoft in it?
- sly010 9y agoSame here (email never arrived) with my Apple Developer Account.
- wlesieutre 9y agoI got into a similar situation when Apple prompted me to turn on 2-factor auth, and then after I accepted it wouldn't send 2-factor codes. Thankfully the "we turned on 2-factor" email gives you a link to turn it back off within 30 days or I would have been in some trouble.
- joelrunyon 9y agoThis is worse because at least with mine, they send the reset password (so I know they have the right email on file). Then, when they send the PIN to the same email - it never actually shows up. Ugh.