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Send an email to jeff@amazon.com Jeff Bezos himself said if you are having problems you should mail him directly. Behind this address there is a full team inve
by luckystarr 9y ago
Send an email to jeff@amazon.com
Jeff Bezos himself said if you are having problems you should mail him directly. Behind this address there is a full team investigating the issue and if it's something they want to handle will actually lead to improvements for all customers.
- mistermann 9y agoI think if Jeff actually cared he would have put some personnel in place to back up "Your feedback is helping us build Earth's Most Customer-Centric Company". It's odd though, in my experience customer support on Amazon is amazingly good.
- Danihan 9y agoMine hasn't been. I've had all sorts of petty issues with their customer support. Basically any time something falls outside of the norm or if anything is genuinely wrong with site functionality, their remedial processes are poor.