> remember the time they told their users that they would be lowering their storage to 5GB They did this - to users who had bought Windows Phones advertised wi

> remember the time they told their users that they would be lowering their storage to 5GB They did this - to users who had bought Windows Phones advertised with 15 GB (plus 15 GB which were being given to everybody in 2015, total 30 GB). Kicked back to 5 GB as of Jan. 2016. Except those who knew to ask by Dec. 2015 to an email circulated in forums (as a concession to protests). Those kept their quota. Asking about lost quota later to MS support was unfruitful - the techs were ashamed but had their orders to not budge an inch. (Personally saw both outcomes - keeping and losing, for different users - directly.)