6 ms·

TLDR; don't use paypal unless your business can sustain large amounts of frozen funds, terrible customer support, and shady fees and business practices.

Lazare 9y ago
I'm pretty sure you shouldn't use paypal even if you can sustain that. :)
jseliger 9y ago
I'm baffled by the ongoing willingness to use Paypal. It's been a terrible company since seemingly forever. 116 days I wrote a comment about how terrible it is: https://news.ycombinator.com/item?id=13851855 https://news.ycombinator.com/item?id=13851855 that in turn references my own horror story, from more than a decade ago, 28 days before that: https://news.ycombinator.com/item?id=13624393 https://news.ycombinator.com/item?id=13624393.
- RcouF1uZ4gsC 9y ago
  This is because consumers love PayPal. It means I am not giving my credit card to a potentially shady person and that I have a way to cancel the service. I also have 1 place where I can see all my subscriptions, so I don't keep subscribed to services I don't use but forgot about. In general, if there are two equivalent options and one takes PayPal and the other doesn't, I am going with the one that takes PayPal.
  - CodeWriter23 9y ago
    As a consumer, I prefer Stripe's interface. It is low friction; I enter my details one a site when making a purchase, and if I opt-in, those details are available on any site using Stripe. And protected behind SMS temp passwords.
  - watter 9y ago
    A credit card is insured. I am not sure I can say the same about the mandatory connction between Paypal and my bank account. It is much riskier to use Paypal than to give a stranger your cc number.
- tedmc 9y ago
  Because my conversion rates go up when we use it, and down when we don't. Sure, you can add social proof, but like any platform you take your chances and plan for when they lose their mind.
  - CodeWriter23 9y ago
    Interesting. Looks like you created this account less than a day ago, just to make this lone comment.
revmoo 9y ago
This has been known for at least a decade. Anyone dealing with them has it coming at this point.

Lazare 9y ago

I'm pretty sure you shouldn't use paypal even if you can sustain that. :)

jseliger 9y ago

I'm baffled by the ongoing willingness to use Paypal. It's been a terrible company since seemingly forever. 116 days I wrote a comment about how terrible it is: https://news.ycombinator.com/item?id=13851855 https://news.ycombinator.com/item?id=13851855 that in turn references my own horror story, from more than a decade ago, 28 days before that: https://news.ycombinator.com/item?id=13624393 https://news.ycombinator.com/item?id=13624393.

RcouF1uZ4gsC 9y ago
This is because consumers love PayPal. It means I am not giving my credit card to a potentially shady person and that I have a way to cancel the service. I also have 1 place where I can see all my subscriptions, so I don't keep subscribed to services I don't use but forgot about. In general, if there are two equivalent options and one takes PayPal and the other doesn't, I am going with the one that takes PayPal.
- CodeWriter23 9y ago
  As a consumer, I prefer Stripe's interface. It is low friction; I enter my details one a site when making a purchase, and if I opt-in, those details are available on any site using Stripe. And protected behind SMS temp passwords.
- watter 9y ago
  A credit card is insured. I am not sure I can say the same about the mandatory connction between Paypal and my bank account. It is much riskier to use Paypal than to give a stranger your cc number.
tedmc 9y ago
Because my conversion rates go up when we use it, and down when we don't. Sure, you can add social proof, but like any platform you take your chances and plan for when they lose their mind.
- CodeWriter23 9y ago
  Interesting. Looks like you created this account less than a day ago, just to make this lone comment.

revmoo 9y ago

This has been known for at least a decade. Anyone dealing with them has it coming at this point.