I agree that a lot of the information is perfectly suited for a wiki page. (And I bet Mailchimp has those too.) However, I feel that wiki pages should be treate

I agree that a lot of the information is perfectly suited for a wiki page. (And I bet Mailchimp has those too.) However, I feel that wiki pages should be treated as secondary sources in the case of onboarding, not primary sources. It feels like your discounting the benefits of building person-to-person rapport. Rapport is not built through wiki pages. And the easiest way to build rapport -- for both introverts and extroverts alike -- is through simple conversation about simple topics. I wouldn't be so quick to dismiss face-to-face interaction just because it's uncomfortable or unnecessary. Not everything has to be comfortable or necessary to be useful. Sometimes a little inefficiency can go a long way towards a happy life. In other words: stop and smell the roses.