My understanding is that all their development has been outsourced/offshore, which is frankly extremely disappointing. We have had numerous problems - crazy l

My understanding is that all their development has been outsourced/offshore, which is frankly extremely disappointing. We have had numerous problems - crazy login processes involving receiving OTPs via post after 5 days - waiting 2 weeks to receive cards - slow and unhelpful support responses - failure to follow up with responses to issues after promising to do so - poorly built non-platform-specific app - not sure how they made it - still no multi-user support - even a case where our balance didn’t match the sum of our transactions, the issue was acknowledged, and now - after 6 months - STILL has not been resolved At present, there is no remotely decent option for UK business banking. It’s a shame.