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As someone who has a naturally terse communication style and who does not react emotionally to people who send emails like e.g. "Send it" instead of "Send it to
by georgespencer 9y ago
As someone who has a naturally terse communication style and who does not react emotionally to people who send emails like e.g. "Send it" instead of "Send it to me, thanks.", I have had to train myself to realise that any form of text communication conveys tone with huge imprecision. If you didn't see someone smiling at you in the corridor and then you send an email to them saying "Yep" the entire tone of the email changes vs. if you saw the person, grinned, said hi and then sent the exact same email.
It's not fair, and bright people very often feel like morons adding exclamation points and smiley faces made out of punctuation to their written comms. but trust me when I say that it can TOTALLY obviate a whole bunch of grief and is, I think, incumbent on you the communicator to improve just as much as it's incumbent on the recipient to not react emotionally.