This is pretty much a solved problem. If your ticketting system can’t handle this, take your vendor to task over it. We send automated notifications from an a

This is pretty much a solved problem. If your ticketting system can’t handle this, take your vendor to task over it. We send automated notifications from an address that’s manned by humans. Approximately 14000 a day. Rules for out-of-office in a large number of languages have been in place for years. (And ‘does not work here anymore’ - we want those replies. If they’re getting mail notifications, they’re also getting sms and phonecalls. That’s an email worth handling before we phone the wrong person at 3am.)