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Curious, but is there any company that treats CSR's really well and have a 85%+ employee satisfaction? I've worked at a lot of great companies, and the CSR gro
by scurvy 9y ago
Curious, but is there any company that treats CSR's really well and have a 85%+ employee satisfaction?
I've worked at a lot of great companies, and the CSR groups are always unhappy and have miserable employee satisfaction ratings. I also started my career in customer service, so I've seen good and bad firsthand.
- jimmywanger 9y agoI believe Zappos treats its CSRs fairly well, considering they are considered the backbone of the company. However, this is secondhand, gleaned from several books and articles I've read.