>There might be such a convention now. There absolutely was not such a convention 20 years ago when he registered it. That's why I said it was bad luck. >How

>There might be such a convention now. There absolutely was not such a convention 20 years ago when he registered it. That's why I said it was bad luck. >How any can defend such actions is beyond me. Just to be clear, I'm not defending the manner with which they took his account. He is (was?) their customer for 20 years and they should give him ample time to make arrangements. I'm simply stating that I understand why they would want to regain control of that email.