are they trying to use the cheap built in mics/ A proper usb headset or even better an external sound card with a real mic e.g. a Shure SM58 the cheap entry lev

are they trying to use the cheap built in mics/ A proper usb headset or even better an external sound card with a real mic e.g. a Shure SM58 the cheap entry level shures are also v good (bit more body noise though)