It seems helpful to me. Microsoft is not a startup, there is no reason to assume they would just purge Hotmail accounts one day. Reminding people that corporati

It seems helpful to me. Microsoft is not a startup, there is no reason to assume they would just purge Hotmail accounts one day. Reminding people that corporations lose data, whether accidental or intentional, and that they should take individual responsibility for the data they consider significant, is important. It probably doesn't help the parent feel much better about his situation, but it does help all the other readers to highlight and learn from his experience, and especially to emphasize that such adversarial action against user data is a significant risk at large, established companies as well as small ones.