3 ms·
Worked for company that was bought by MS. During the acquisition period, I was working for 3rd level enterprise support and were main contact for escalation of
by rasjani 9y ago
Worked for company that was bought by MS. During the acquisition period, I was working for 3rd level enterprise support and were main contact for escalation of issues from our OS X users and MS. And yes, it never worked. Higher up guys where patting themselves on the backs for migrating to Lync and now it was So Well Executed while we in the actual client interface where left to deal with abysmal (platinum) support, private hotfixes, fixes what worked at one release and didn't on newer ones and all sorts of crazyness.
The "reason" that was said to be the issue was "our internal routing between the sites" and Yeah, pretty much every issue we had never manifested it worker was at home and used home connection or used cellphone client and gsm operator for data.
But yeah, fuck Lync. Worst gig ever. One reason why I think rebranding Lync to Skype for Business made sense: let's fool someone to buy it by letting them think they where getting same tech as real Skype, not just same shit with different name.
- mathw 9y agoExcept in my experience in an organisation forced to transition from Lync to Skype for Business, Lync always worked fairly well (although we only used chat and voice calls), and Skype for Business was wobbly and unreliable. Even though they were theoretically the same product, somewhere in the rebranding they managed to mess up the network behaviour too. Skype used to be pretty solid, years ago. These days it's just dodgy as heck and moving Lync to be Skype-branded was one of the more baffling decisions I've seen from Microsoft marketing, because none of us thought Skype had any pedigree worth trying to exploit anymore.