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The Business one still looks like MSN Messenger of old, give or take. Unfortunately it has a host of it's own small, annoying bugs. The first chat message of th

The Business one still looks like MSN Messenger of old, give or take. Unfortunately it has a host of it's own small, annoying bugs. The first chat message of the day routinely appears above yesterday's messages so you don't see it. Emailed "missed conversations" have timestamps that are 8 hours out so you wonder why someone was talking to you in the middle of the night and it turns out it was 10 minutes ago. All of these seem to have been reported to Microsoft, who have ignored or wilfully misunderstood them.

bigger_cheese 9y ago
My workplace recently(~a year ago) switched to Skype for Business. We were using Microsoft communicator before this. Skype came in with Office 365 update. I like that it integrates well with Outlook. You can do something like create a meeting invite from within the calendar in Outlook. Then when meeting reminder pops up it will automatically contain a link the invitee can click on to join meeting remotely via Skype things like that make teleconferencing etc dead easy. There are some other pretty nice features like being able to see someones Skype status from outlook when you read email. i.e so you know if they are at their desk or working remotely etc. It is also simple to do things like sharing a screen, we use this feature a lot for remote meetings. There are a heap of non technical people in my org and screen sharing was always a huge pain point in the past. I haven't noticed the issue with timestamps but no one in my org really uses the messaging/chat features everything here has traditionally been email based so I've never seen many missed conversation messages. The only thing conversations are used for are quick fire stuff like "Are you coming for lunch?" and even then 90% of people still use email or phone for this. One horrible bug I have noticed is Skype will email me when I have a new voice mail and it uses some horrible speech to text conversion to describe what is in the message which results in what is essentially nonsense. Bad voice mail auto translation have become a kind of office meme around here with people sharing the funniest ones etc. I do not think their speech to text understands Australian accents at all...
mathw 9y ago
Aaah the "Missed Conversation" things. I only get those for conversations I didn't miss. Apparently if I don't have the last word, I missed it. Fortunately my company uses Slack almost 100% for internal business.

bigger_cheese 9y ago

My workplace recently(~a year ago) switched to Skype for Business. We were using Microsoft communicator before this. Skype came in with Office 365 update. I like that it integrates well with Outlook. You can do something like create a meeting invite from within the calendar in Outlook. Then when meeting reminder pops up it will automatically contain a link the invitee can click on to join meeting remotely via Skype things like that make teleconferencing etc dead easy. There are some other pretty nice features like being able to see someones Skype status from outlook when you read email. i.e so you know if they are at their desk or working remotely etc. It is also simple to do things like sharing a screen, we use this feature a lot for remote meetings. There are a heap of non technical people in my org and screen sharing was always a huge pain point in the past. I haven't noticed the issue with timestamps but no one in my org really uses the messaging/chat features everything here has traditionally been email based so I've never seen many missed conversation messages. The only thing conversations are used for are quick fire stuff like "Are you coming for lunch?" and even then 90% of people still use email or phone for this. One horrible bug I have noticed is Skype will email me when I have a new voice mail and it uses some horrible speech to text conversion to describe what is in the message which results in what is essentially nonsense. Bad voice mail auto translation have become a kind of office meme around here with people sharing the funniest ones etc. I do not think their speech to text understands Australian accents at all...

mathw 9y ago

Aaah the "Missed Conversation" things. I only get those for conversations I didn't miss. Apparently if I don't have the last word, I missed it. Fortunately my company uses Slack almost 100% for internal business.