Besides the fact that Hangouts doesn't work at all half the time (on the web or in-app), the other half of the time the quality and stability are so poor that v

Besides the fact that Hangouts doesn't work at all half the time (on the web or in-app), the other half of the time the quality and stability are so poor that video is just avoided completely. That there is a new product using the same damaged brand inspires zero confidence. It's ridiculous to have all these separate apps that don't seem to be cohesive at all. For instance, nobody I know who travels even knows that Hangouts Dialer exists, even though it's incredibly useful while abroad. Pretty much every product that Google makes is crap, or there is always a better alternative, or the product is virtually invisible, and most updates seem to be making each product harder to use or more unstable. They're not intuitive, features have no useful help reference in the app, and bugs are everywhere. The worst so far was the new web UI for Google Voice. It doesn't show the most current messages. I've filed a half dozen bug reports for months with no feedback or fixes.