6 ms·
What are those levers? Are you aware of any examples where an effort to move them was successful?
by apatters 9y ago
What are those levers? Are you aware of any examples where an effort to move them was successful?
- ptero 9y agoI think one common way is to get a high ranking bureaucrat to mandate the change. It is not a guarantee, but a good enabler. I suspect pride, shame (you still use paper receipts for this?), media or even bribes are used. For examples, I would look at automating standard government functions (e.g., car registrations, toll collections, etc.). Putting those online leaves some clerks unemployed and is thus often resisted by default, so someone found a working path for each of those
- graniter 9y agoI think competition among countries actually helps. Case in point: this visa program. They are trying to make it more streamlined and more attractive with a longer expiration. It is improvement in the right direction.