I don't know why people take this stuff so personally. I maintain open source resources and for the most part people have been fine. Most of my complaints are t

I don't know why people take this stuff so personally. I maintain open source resources and for the most part people have been fine. Most of my complaints are that I don't always get reproducible bugs and I don't have enough time to do everything. Even if someone comes in acting all entitled, that's their problem, not mine - since in reality I'm under no obligation to support their use case. I understand that as infrastructure maintainers, you only get noticed when your stuff breaks, so you may feel under siege for doing a thankless job, but honestly the incentives will never change, so it's probably helps to try to recognize how much control you have in that kind of situation.