This - so much this. Touch-screen tech was coming along nicely before the iphone. I worked in a call center around 99 or 2000. We were using something that see

This - so much this. Touch-screen tech was coming along nicely before the iphone. I worked in a call center around 99 or 2000. We were using something that seemed to be a very powerful, blackberry reminiscent, touch-screen powered computer. Most of the time these were used to grade the rep's phone calls, adding notes as necessary. Smart phones seem like a natural outgrowth of this sort of technology merging with something folks were already beginning to carry with them - mobile phones.