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Honestly repurchase rate being flat is kind of surprising as they make it extremely difficult to cancel and even shadily dodge requests to cancel by deferring y
by tedmiston 9y ago
Honestly repurchase rate being flat is kind of surprising as they make it extremely difficult to cancel and even shadily dodge requests to cancel by deferring you for a long period of time instead until a surprise shipment you didn't ask for shows up. The reality check is a good thing for a business that thinks it's okay to treat their customers like that.
- ghaff 9y agoI didn't have any trouble canceling after one order but the subscription aspect is definitely something I don't like about most of these services. To the degree I use them at all it's going to be on an occasional basis when it fits with my mood and my schedule. Trust me. If I want to send you $60 for some pre-kitted meals, you'll be the first to know. I absolutely do not want to have to remember to opt-out of some subscription service.