6 ms·

I won't buy another Pragmatic Press book after buying the Practical Vim second edition Kindle book only to find that the cursor positions are missing throughout

I won't buy another Pragmatic Press book after buying the Practical Vim second edition Kindle book only to find that the cursor positions are missing throughout the entire book. I posted on their forums about it only to be told that they had submitted the update and it was out of their hands. It's now been a year and a half and the update still hasn't appeared, and as I waited for the non-existent update to appear, I couldn't get a refund.

lando2319 9y ago
that is unacceptable, there is an entire chapter on cursor positioning, must be pretty boring without the cursor.
AndyHunt 9y ago
I'm very sorry to hear that. But unfortunately, support was correct. We can't control when -- or IF -- Amazon ever ships an update that we provide. If you buy from us directly, we ship out updates to books regularly. In this case, if you email me directly, I'll email you the latest version of that book by hand. Also, for anyone who wants to own individual ebooks, please help yourself to this coupon: iLoveEbooks, good for 30% off at pragprog.com. Thanks, /\ndy
- MonkeyIsNull 9y ago
  Yeah, this is why I always buy direct from you guys. You do a bang up job of rolling out updates.
- deleted 9y ago
  [deleted]
- chris_wot 9y ago
  This is why I also love Pragmatic Press and have also purchased from you in the past. Thank you for being awesome!
nobleach 9y ago
Oh that's terrible! I bought the 1st edition in print, and I can't imagine who ridiculous it would be without the cursor.
tomku 9y ago
Strongly recommend buying PragProg books directly from them rather than through Amazon. They update their books much more often than other publishers and (as you experienced) Amazon really drags their feet on pushing out those updates, even when they're critically important. There's other benefits too, like coupons for free or heavily discounted upgrades when new editions of the book are published. I bought the first edition of "Practical Vim" back in 2012 and I've gotten five years of free updates including the second edition.
loudouncodes 9y ago
Kindles are horrible for tech books. I buy books directly the the pragprog website and they automatically appear in my Dropbox as PDF (there is a choice of format). My books auto-update with typo fixes, etc. automatically.

lando2319 9y ago

that is unacceptable, there is an entire chapter on cursor positioning, must be pretty boring without the cursor.

AndyHunt 9y ago

I'm very sorry to hear that. But unfortunately, support was correct. We can't control when -- or IF -- Amazon ever ships an update that we provide. If you buy from us directly, we ship out updates to books regularly. In this case, if you email me directly, I'll email you the latest version of that book by hand. Also, for anyone who wants to own individual ebooks, please help yourself to this coupon: iLoveEbooks, good for 30% off at pragprog.com. Thanks, /\ndy

MonkeyIsNull 9y ago
Yeah, this is why I always buy direct from you guys. You do a bang up job of rolling out updates.
deleted 9y ago
[deleted]
chris_wot 9y ago
This is why I also love Pragmatic Press and have also purchased from you in the past. Thank you for being awesome!

nobleach 9y ago

Oh that's terrible! I bought the 1st edition in print, and I can't imagine who ridiculous it would be without the cursor.

tomku 9y ago

Strongly recommend buying PragProg books directly from them rather than through Amazon. They update their books much more often than other publishers and (as you experienced) Amazon really drags their feet on pushing out those updates, even when they're critically important. There's other benefits too, like coupons for free or heavily discounted upgrades when new editions of the book are published. I bought the first edition of "Practical Vim" back in 2012 and I've gotten five years of free updates including the second edition.

loudouncodes 9y ago

Kindles are horrible for tech books. I buy books directly the the pragprog website and they automatically appear in my Dropbox as PDF (there is a choice of format). My books auto-update with typo fixes, etc. automatically.