> The company is meeting a real market need even if it's not doing it very well. Excellent point. I might add, how are renewals & new customer sales? If that

> The company is meeting a real market need even if it's not doing it very well. Excellent point. I might add, how are renewals & new customer sales? If that info isn't widely shared, take the sales guy out to a pub for lunch. A few beers can provide huge insights.