> Similarly, what's the value-add of Grubhub? The value of grubhub is that I can send written instructions to the restaurant instead of spoken ones, which will

> Similarly, what's the value-add of Grubhub? The value of grubhub is that I can send written instructions to the restaurant instead of spoken ones, which will be understood more clearly, so my order is done the way I prefer it. It also helps with discoverability, instead of having to keep an assortment of paper menus in my kitchen up to date, I can just go to the website. It's not about avoiding poor people.