In quality circles this is known as cost of poor quality. We might need Deming type thinking again to counter the short term thinking. * Deming's chain reactio

In quality circles this is known as cost of poor quality. We might need Deming type thinking again to counter the short term thinking. * Deming's chain reaction: * http://www.transformationforum.org/Chain_Reaction.html http://www.transformationforum.org/Chain_Reaction.html