Freaking this. If you're in sales and you don't know your product inside and out, then you need to either sell something else (which you do understand) or you n

Freaking this. If you're in sales and you don't know your product inside and out, then you need to either sell something else (which you do understand) or you need to work on improving communication with engineering management, so that the proper details work their way into your sales kit. Time is too valuable to waste these days and wasting your customer's time is a cardinal sin of sales.