4 ms·
My question is why chip readers flash like 6 or 7 screens that all say DO NOT REMOVE CARD in one way or another before giving you a noise that could be describe
by Taylor_OD 9y ago
My question is why chip readers flash like 6 or 7 screens that all say DO NOT REMOVE CARD in one way or another before giving you a noise that could be described as, "transaction failed" before finally being successful. I wouldn't mind waiting the extra couple seconds if the process was a little more customer friendly.
- dv35z 9y agoThis is so funny, as this is an internal thought I have nearly every transaction. So counter-intuitive on the actual device interface, the LCD messages, and the audio queues...
- Sohcahtoa82 9y agoYeah, whoever decided the "Remove card" sound should sound like a buzzer needs a few lessons in UX. A simple "Ding!" sound would be far better.
- ghostly_s 9y agoAll the ones I've used also prompt "is this amount correct?", "do you want cash back", which are additional time-consuming steps which require your attention to be on the terminal and were never part of the process before these same terminals switched over from swipe transactions.