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In the USA, it's not uncommon to check in at home and/or print your own boarding pass. It's far less common to print and attach your own luggage tags - United d
by URSpider94 9y ago
In the USA, it's not uncommon to check in at home and/or print your own boarding pass. It's far less common to print and attach your own luggage tags - United does it at SFO. However, US airline regs require that an employee checks your ID and compares it to the boarding pass before accepting luggage - so there's always a human in the loop.
However - a lot of Americans still aren't comfortable with this level of self-service, and want to go to a full-service counter.
What I was referring to specifically with LCC's is that they have zero personnel at the check-in counter -- self-checking your luggage isn't a nice option, it's mandatory. And there's not even a kiosk for printing your boarding pass (that would cost money to maintain, best to have you use your own paper and toner at home).
- corford 9y ago>(that would cost money to maintain, best to have you use your own paper and toner at home). Or... you can board with your phone :)