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I worked for a large company that used thousands of Intel CPUs every year and when we suspected a CPU bug we were mostly brushed off. We had a very persistent p
by baruch 9y ago
I worked for a large company that used thousands of Intel CPUs every year and when we suspected a CPU bug we were mostly brushed off. We had a very persistent person on the team who kept tracking the issue to find correlations and some very good kernel developers that went on to nearly pin-point the issue and only then did Intel pay attention and it then took them still several months to acknowledge the issue give a brief report on the issue and acknowledge that our proposed workaround will indeed work.
I've never seen Intel do a very good job at failure analysis or following on with failures unless prodded very hard.
- Sharlin 9y agoTo be fair, I don't even want to think about the amount of spurious bug reports they are probably receiving.
- deleted 9y ago[deleted]
- magila 9y agoIntel likely has very thorough data on the issue, but you'll never see it unless you are one of their tier 1 customers* and have an NDA with them. In my experience working for a large hardware manufacturer they are very skittish about releasing detailed failure analysis data to outside companies. * For Intel that would be companies like Dell, Apple, HP, and maybe a couple of others.