improving their process using off the shelf software is likely to be more practical than a custom app That really depends on context. Very often something star

improving their process using off the shelf software is likely to be more practical than a custom app That really depends on context. Very often something starts out sounding like "document with text and pictures" or "database with some tables in it and some forms for UI", making it an easy job with generic business software. However, often when you look at the details the actual requirements are more complicated and require some level of domain-specific functionality. There are many applications that are aimed at a certain industry and provide some core function that seems quite generic but then some other more industry-specific functions on top. That certainly includes tracking, displaying and annotating specifications and inspection results in the construction industry, where there are multiple players in the market already.