"Here's the problem. Windows is for everyone" No it isn't. It's just another OS. My wife (who no-one would ever describe as a nerd) uses Arch Linux on her la

"Here's the problem. Windows is for everyone" No it isn't. It's just another OS. My wife (who no-one would ever describe as a nerd) uses Arch Linux on her laptop. She doesn't really know that and does not care - it simply works. My support burden dramatically reduced when I removed the pre-installed OS. At the risk of sounding like a complete wanker: I will almost certainly know more about Windows than you will ever want to know (but I have never had source code access). I used to be able to get around 620Kb free RAM available on DOS 6 (nee Quick and Dirty OS) without resorting to QEMM and have dealt with all the weird shit that your employers have chucked out since then. At some time in the early nineties I discovered there was choice. Your employer was no longer the only game in town. Ok there was Acorn and Apple and stuff. Nowadays, I see your employer as a bit of an inconsequential (with history) hindrance to progress - soz Cheers Jon PS My firm is also an MS "partner" sigh